Privacy Policy
Effective Date: 01.06.2024
Dhonimart Service Private Limited (“we”, “our”, “us”) operates the website www.dhonimart.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or engage with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Introduction
At Dhonimart, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines the types of data we collect, how we use it, and the steps we take to ensure it is protected. This Privacy Policy is in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Google AdSense policies.
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
2.1 Personal Identification Information
- Name
- Email address
- Phone number
- Postal address
2.2 Financial Information
- Credit card details
- Bank account details
- Billing address
2.3 Technical Data
- IP address
- Browser type and version
- Operating system and platform
- Device information
- Access times
2.4 Usage Data
- Information about how you use our website
- Details of your visits to our Site, including traffic data, location data, and other communication data
2.5 Marketing and Communications Data
- Your preferences in receiving marketing from us
- Your communication preferences
2.6 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. For more details, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect in various ways, including:
3.1 To Provide and Maintain Our Services
- To provide, operate, and maintain our Site and services.
- To process transactions and send related information, such as purchase confirmations and invoices.
3.2 To Improve Our Services
- To understand and analyze how you use our Site and services.
- To develop new products, services, features, and functionality.
- To improve, personalize, and expand our Site and services.
3.3 To Communicate With You
- To respond to your comments, questions, and requests.
- To provide customer support and service updates.
- To send you technical notices, updates, security alerts, and support and administrative messages.
3.4 For Marketing and Promotions
- To send you information, newsletters, and promotional materials.
- To administer contests, promotions, surveys, or other Site features.
3.5 To Comply with Legal Obligations
- To enforce our terms, conditions, and policies.
- To comply with legal obligations and protect our rights and interests.
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
4.1 Service Providers
We employ third-party companies and individuals to facilitate our services (“Service Providers”), provide services on our behalf, or perform service-related tasks. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2 Affiliates
We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
4.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
4.4 Legal Requirements
We may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with our services
- Protect the personal safety of users of our services or the public
- Protect against legal liability
4.5 Google AdSense
We use Google AdSense to serve ads when you visit our Site. Google may use cookies and web beacons to collect information about your visits to this and other websites to provide advertisements about goods and services of interest to you. For more information about Google’s data practices, please visit the Google Privacy Policy. You can opt out of personalized advertising by visiting Ads Settings.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that no security measures are perfect or impenetrable.
6. Your Data Protection Rights
6.1 General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Dhonimart aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
6.1.1 The Right to Access
You have the right to access and obtain a copy of the personal data we hold about you.
6.1.2 The Right to Rectification
You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.
6.1.3 The Right to Erasure
You have the right to request the deletion of your personal data under certain conditions.
6.1.4 The Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain conditions.
6.1.5 The Right to Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
6.1.6 The Right to Object
You have the right to object to the processing of your personal data under certain conditions.
6.1.7 The Right to Withdraw Consent
If we process your personal data based on your consent, you have the right to withdraw your consent at any time.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
6.2 California Consumer Privacy Act (CCPA)
If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). Dhonimart is committed to ensuring that your privacy rights are respected.
6.2.1 The Right to Know
You have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months.
6.2.2 The Right to Delete
You have the right to request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions.
6.2.3 The Right to Opt-Out
You have the right to direct us to not sell your personal data. Dhonimart does not sell personal data.
6.2.4 The Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
If you make a request, we have 45 days to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
7. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information. If you become aware that a child has provided us with personal data, please contact us immediately.
8. International Data Transfers
Your information, including personal data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside [Country] and choose to provide information to us, please note that we transfer the data, including personal data, to [Country] and process it there.
9. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: contact@dhonimart.com
- By phone number: +91 7384799271
- By address: Vill-Airmary, p.s-Lalgola, dist-Murshidabad, state-West Bengal, Country-INDIA, pin-742148
Dhonimart Service Private Limited respects your privacy and is committed to safeguarding your personal data. This comprehensive Privacy Policy outlines the types of information we collect, how we use it, your rights regarding your personal data, and how we ensure its protection. This Privacy Policy complies with the GDPR, CCPA, and Google AdSense policies to provide you with transparency and control over your data.