Terms and Conditions

Effective Date: 24.01.2025
Welcome to Dhonimart! These Terms and Conditions outline the rules and regulations for the use of the website https://dhonimart.com/ and the services provided by Dhonimart Service Pvt Ltd (“we,” “us,” or “our”).

By accessing this website, you accept these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using our website and services.

  1. Definitions
  • “Services”: Refers to all ecommerce services, including the sale of goods, offered through https://dhonimart.com/.
  • “User”: Refers to anyone accessing or using the website or its services.
  • “Products”: Refers to all items listed for sale on the website.
  1. User Eligibility
  • You must be at least 18 years of age to use our website and services. By using Dhonimart, you confirm that you are legally capable of entering into binding contracts.
  • If you are accessing our website on behalf of a business entity, you warrant that you have the authority to bind the entity to these Terms and Conditions.
  1. Account Registration
  • To access certain features of our website, you may be required to create an account.
  • You are responsible for maintaining the confidentiality of your account credentials and ensuring all information provided is accurate and up to date.
  • We reserve the right to suspend or terminate accounts if we suspect unauthorized use or breaches of these terms.
  1. Products and Pricing
  • All prices displayed on our website are inclusive of applicable taxes unless stated otherwise.
  • While we strive to ensure product availability, we cannot guarantee that all products will be in stock at the time of your order. In case of unavailability, we will notify you and offer alternative solutions.
  • We reserve the right to modify product prices, descriptions, or availability without prior notice.
  1. Order Placement and Payment
  • By placing an order, you agree to purchase the product(s) listed in your cart, subject to these terms.
  • Payments must be made using the methods specified on the website. Orders will only be processed upon successful receipt of payment.
  • Dhonimart Service Pvt Ltd reserves the right to decline or cancel orders at its discretion, including but not limited to cases of suspected fraud or inaccuracies in product listings.
  1. Shipping and Delivery
  • We aim to process and ship orders within the timelines specified on the website. However, delays may occur due to unforeseen circumstances, and we will not be liable for such delays.
  • Shipping costs and policies are detailed at checkout and vary depending on your location and chosen shipping method.
  • Title and risk of loss for the purchased items transfer to you upon delivery.
  1. Return and Refund Policy
  • Returns and refunds are governed by our Return and Refund Policy, available on our website. By using our services, you agree to the terms outlined in that policy.
  • Certain products may be non-returnable or non-refundable, as specified on the product page.
  1. User Responsibilities
  • Users agree not to misuse our website or engage in prohibited activities, including:
    • Hacking, spamming, or introducing malicious software.
    • Violating any applicable local, national, or international laws.
    • Using our services for fraudulent purposes or misrepresentation.
  • Any breach of this section may result in account suspension and legal action.
  1. Intellectual Property
  • All content on the website, including logos, text, images, and graphics, is the intellectual property of Dhonimart Service Pvt Ltd or its licensors.
  • Unauthorized reproduction, distribution, or use of this content is strictly prohibited.
  1. Third-Party Links
  • Our website may contain links to third-party websites or services. Dhonimart Service Pvt Ltd does not endorse or take responsibility for the content or practices of these external sites.
  • Users are advised to review the terms and privacy policies of third-party sites before engaging with them.
  1. Disclaimer of Warranties
  • The website and services are provided “as is” and “as available,” without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
  • We do not guarantee uninterrupted, secure, or error-free access to our website or services.
  1. Limitation of Liability
  • To the fullest extent permitted by law, Dhonimart Service Pvt Ltd shall not be held liable for any indirect, incidental, or consequential damages resulting from:
    • Use or inability to use the website or services.
    • Unauthorized access to or alteration of your data.
    • Errors, inaccuracies, or omissions in the content.
  • Our total liability to you for any claims arising from the use of our website or services will not exceed the amount paid by you for the product(s) in question.
  1. Indemnification
  • You agree to indemnify and hold Dhonimart Service Pvt Ltd, its employees, affiliates, and partners harmless from any claims, damages, or expenses arising from your use of our website or breach of these terms.
  1. Governing Law and Dispute Resolution
  • These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction].
  • In case of disputes, you agree to first attempt resolution through amicable negotiation. If unresolved, disputes will be settled through arbitration or court proceedings in [Insert Jurisdiction].
  1. Changes to Terms and Conditions
  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on our website.
  • Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.
  1. Termination
  • We may terminate or suspend access to our website or services at our sole discretion, with or without notice, for reasons including but not limited to violation of these terms.
  • Termination does not affect your liability for any obligations incurred prior to termination.
  1. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:
Dhonimart Service Pvt Ltd
Email: admin@dhonimart.com
Phone: +91 7384799271
Address: Vill- Airmary, P.o- K.d Para, P.s- Lalgola, Dist- Murshidabad, Pin-742148

This document is designed to provide clarity and establish a transparent relationship between Dhonimart Service Pvt Ltd and its users. Ensure to adapt it to your specific business practices and consult with a legal professional for compliance with local and international laws.